Shipping policy
Efficient Order Processing: At Polytron US, we understand the importance of prompt delivery. We are committed to getting your order to you as quickly as possible.
Processing Time:
- Orders are typically processed and shipped within 48 hours after receipt of payment.
- For orders placed over the weekend or during general holidays, we ask for your patience. Please allow us ample time to prepare your order, as our operations are closed on Saturdays, Sundays, and public holidays.
Shipping Method:
- Orders are generally shipped via USPS or UPS, both reliable and efficient carriers known for their exceptional delivery services.
- Upon shipment, tracking numbers are provided to all customers, ensuring you can follow your order's journey to your doorstep.
Delivery Details:
- Deliveries are made without the need for a signature. This ensures that your product can be dropped off at your address even if you're not available to sign for it.
- Please ensure that your delivery address is correct and secure, as Polytron is not responsible for packages once they are delivered by FedEx.
Shipping Costs:
- Shipping costs are based on the weight of your order and the delivery location.
- The cost will be calculated and displayed at checkout, so you'll know exactly what to expect.
International Shipping:
- For customers outside of our standard shipping zones, please contact us directly for a shipping quote and assistance.
Customer Service:
- If you have any questions about the status of your order, or if you require assistance with shipping, our customer service team is here to help.
Note:
- In the event of unexpected delays or issues beyond our control (such as severe weather conditions, carrier delays, etc.), we appreciate your understanding and patience.